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Ying Wang （王营）

Hai Li （李海）

Dr. Zong Ling lingzong@gmail.com

Dr. Zong Ling is currently a Senior Software Engineer/Scientist in IBM's Software Group at AlmadenResearchCenter, located in the San Francisco Bay Area (Silicon Valley) of Northern California. Dr. Ling has been working at IBM for more than 15 years; his primary focus is on performance evaluation of IBM data storage products and cloud storage systems.  As part of his everyday work, Dr. Ling engages in customer services globally through troubleshooting storage performance issues, providing technical training classes and publishing IBM whitepapers. Dr. Ling has also presented performance tuning topics on IBM's storage products at IBM's Global e-Business University, SoftwareUniversity, Tivoli Pulse and TivoliAcademy. Dr. Ling's current interests are in the areas of Cloud Computing Architecture, Service Science, Internet of Things, and Information Technology Service Management. As an IBM University ambassador and evangelist of IBM corporate culture with many years of expertise on information technology engineering and services, Dr. Ling has not only provided academic lectures locally at StanfordUniversity and the University of California, Berkeley, but has also taught credited courses overseas and hosted numerous seminars at China's top universities. In recognition of his contributions to the community, Dr. Ling has been continuously awarded the President's Volunteer Service Award for the past 5 years.